TRANSIT spoke to a group at Dataran Merdeka on public transport issues in Malaysia http://twitpic.com/8cpvvj

Compiling information from the Marcus Evan's Conference on Urban Transportation Planning & Integration in Kuala Lumpur, Malaysia in March 2012.
Keep sending your comments on the MRT to SPAD using their comment form, or through email feedback@kvmrt.com.my or phone 1800 82 6868
IMPORTANT NOTE: SPAD is now responsible for public land transport in Peninsular Malaysia.
CVLB will retain responsibility for Sabah & Sarawak.
For SPAD enquiries and feedback, please use the following:
For SPAD Complaints, please use the following:
Address:
Suruhanjaya Pengangkutan Awam Darat (SPAD) Headquarters,
Level 19, 1 Sentral, Jalan Travers,
Kuala Lumpur Sentral,
50470, Kuala Lumpur, Malaysia.
Tel No: 03 - 2268 5782
Fax No: 03 - 2272 3744
For other offices, please see this link.
SPAD is currently undertaking a re-registration exercise for all commercial vehicle permit holders in Peninsular Malaysia, from 1 April 2011-1 September 2011. Visit http://www.spad.gov.my - click on the current banner to link to the re-registration page.
Send Feedback to CVLB:
Peninsular Malaysia 1-800-88-96-00
Sarawak 1-800-88-24-66
MySMS 15888 (type ADUAN LPKP and your complaint)
Email aduan@lpkp.gov.my
If you have a complaint, remember to give the following info if you have it:
*Date
*Time
*Location
*Vehicle Reg #
*Driver's License / Reg #
*Bus ID # (for RapidKL buses)
*Details of the complaint
The more information you can give, the more this will help the authorities in their enforcement of existing laws and regulations.
The most comprehensive third party information on express bus operators can be found here. For direct contact to terminals around Kuala Lumpur, please go through the contacts below:
North-bound
Hentian Duta Station, KL (accessible via RapidKL U83, B115, T618 & special shuttle bus)
Puduraya has reopened as of 16 April 2011. TRANSIT is currently looking for contact information for Puduraya.
Southbound Intercity

Accessible by LRT/Komuter/ERL, Besraya and MRR2
Tel : +603 9057 5804 or +603 9057 5802
Email : customercare@tbsbts.com.my
Web: www.tbsbts.com.my
Warning: The website has no information on bus schedule and route. Transnasional's ticketing can be found here
Bukit Jalil Temporary Terminal is now fully closed with the reopening of Puduraya.
Eastcoast-bound
Hentian Putra Station, KL (opposite PWTC, near Putra KTM Station)
Tel: 03 - 40438984, 03 - 40449072
Office Hours: 0730 - 2200 hours
Pahang-bound
Pekeliling Bus Station, KL (opposite Titiwangsa LRT/Monorail)
Office Hours: NA (individual counters)
No official information on bus routes and schedules (even on office hours contacts for terminal operators) are offerred for these terminals, so we hope readers will email us on any information that will be useful here.
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Updates #41
Updates #41
1. Letter: Second North-South link: We don’t need it (NST) – Faiz Ishak comments on the proposed Taiping-Banting highway and expresses his preference for better public transport.
2. Letter: KTMB pledges to reward its retirees (The Star) – Dr. Aminuddin Adnan, Managing Director of KTMB writes this letter in response to a letter entitled Offer KTMB retirees better discount from @KTMB Retiree.
3. Article: KTM-SkyBus seamless service to LCCT (Business Times) – KTMB and Skybus are teaming up to provide a new service for KTM passengers with connecting buses between Nilai and the LCCT. For residents of north & west Petaling Jaya & KL as well as Sg. Buloh, please note that Skybus is also looking at providing service from 1Utama in the 2nd Quarter of this year.
4. Article: 10pc submit fake papers for licences (NST) – According to Chair Datuk Halimah Sadique, more than 10 per cent of applications made to the Commercial Vehicle Licensing Board from July till December last year were submitted with false documents.
5. Letter: Bus lanes worsen congestion at Syed Putra (The Star) – “RoadTax Pyaer” writes that the bus lanes lead to congestion on Jalan Syed Putra.
[TRANSIT: We believe that congestion would be reduced if the bus lanes were moved to the centre of Jalan Syed Putra & buses were allowed to run contra-flow.]
6. Two articles about the latest OPS Halang (Joint enforcement in KL) shows that some public transport operators still don’t get it. Where is the CVLB in enforcement?
7. Article: Course motivates Johor bus drivers (The Star) – bus drivers in the Iskandar Development Region attended talks on customer service, motivation and how to deal with stress.
8. Hotline: Bus driver takes ‘own sweet time’ (Malay Mail) – Selvi of Setapak complains about the waiting time for feeder buses at Wangsa Maju LRT feeder bus terminal.
[TRANSIT: This is a good place for RapidKL to start implementing gap crews and driver rotation. Basically, this means that there would always be a well-rested replacement driver waiting at the station to take over the bus immediately - so passengers do not have to wait. There is no excuse for making passengers wait for 30 minutes at the terminal while the bus is there.]
9. Letter: Expressway is sufficient (The Star) – Saesha Razak argues that there needs to be improved intercity public transport through regular train services, instead of a new expressway.
10. Comment: When drivers sleep on the job… (Streets-NST) – Kongster comments on overworked public transport drivers and the obvious safety implications.
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