TRANSIT spoke to a group at Dataran Merdeka on public transport issues in Malaysia http://twitpic.com/8cpvvj

Compiling information from the Marcus Evan's Conference on Urban Transportation Planning & Integration in Kuala Lumpur, Malaysia in March 2012.
Keep sending your comments on the MRT to SPAD using their comment form, or through email feedback@kvmrt.com.my or phone 1800 82 6868
IMPORTANT NOTE: SPAD is now responsible for public land transport in Peninsular Malaysia.
CVLB will retain responsibility for Sabah & Sarawak.
For SPAD enquiries and feedback, please use the following:
For SPAD Complaints, please use the following:
Address:
Suruhanjaya Pengangkutan Awam Darat (SPAD) Headquarters,
Level 19, 1 Sentral, Jalan Travers,
Kuala Lumpur Sentral,
50470, Kuala Lumpur, Malaysia.
Tel No: 03 - 2268 5782
Fax No: 03 - 2272 3744
For other offices, please see this link.
SPAD is currently undertaking a re-registration exercise for all commercial vehicle permit holders in Peninsular Malaysia, from 1 April 2011-1 September 2011. Visit http://www.spad.gov.my - click on the current banner to link to the re-registration page.
Send Feedback to CVLB:
Peninsular Malaysia 1-800-88-96-00
Sarawak 1-800-88-24-66
MySMS 15888 (type ADUAN LPKP and your complaint)
Email aduan@lpkp.gov.my
If you have a complaint, remember to give the following info if you have it:
*Date
*Time
*Location
*Vehicle Reg #
*Driver's License / Reg #
*Bus ID # (for RapidKL buses)
*Details of the complaint
The more information you can give, the more this will help the authorities in their enforcement of existing laws and regulations.
The most comprehensive third party information on express bus operators can be found here. For direct contact to terminals around Kuala Lumpur, please go through the contacts below:
North-bound
Hentian Duta Station, KL (accessible via RapidKL U83, B115, T618 & special shuttle bus)
Puduraya has reopened as of 16 April 2011. TRANSIT is currently looking for contact information for Puduraya.
Southbound Intercity

Accessible by LRT/Komuter/ERL, Besraya and MRR2
Tel : +603 9057 5804 or +603 9057 5802
Email : customercare@tbsbts.com.my
Web: www.tbsbts.com.my
Warning: The website has no information on bus schedule and route. Transnasional's ticketing can be found here
Bukit Jalil Temporary Terminal is now fully closed with the reopening of Puduraya.
Eastcoast-bound
Hentian Putra Station, KL (opposite PWTC, near Putra KTM Station)
Tel: 03 - 40438984, 03 - 40449072
Office Hours: 0730 - 2200 hours
Pahang-bound
Pekeliling Bus Station, KL (opposite Titiwangsa LRT/Monorail)
Office Hours: NA (individual counters)
No official information on bus routes and schedules (even on office hours contacts for terminal operators) are offerred for these terminals, so we hope readers will email us on any information that will be useful here.
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Express Bus Update: CVLB code to discipline bus operators
TRANSIT took note of a number of articles in the local media announcing that the CVLB will start enforcing its Safety, Health & Environment (SHE) code beginning March 2010
TRANSIT Says:
While we are happy to see some small steps being taken by the CVLB to improve safety and security among express buses, we can only wonder how futile this all is.
We are shocked to think that the CVLB was created in 1987 but they have only developed a code of conduct for Safety, Health & Environment in 2010, after 23 years!
And we can only wonder how effective the 2-day course will be to unravel the culture of unfair treatment of employees, unsafe driving and recklessness that permeates the entire express bus industry.
The CVLB promises enforcement, but we know how empty these promises can be.
What’s worse is that nothing really has changed. Come March, the drivers will still be paid on a per-trip basis, they will still try to maximize the number of trips they can take, and they will still speed on the expressways wherever possible. And some of the vehicles that they drive will still be poorly maintained or unsafe.
The biggest tragedy is that there is really no change happening, despite the loss of so many people – mothers, fathers, husbands, wives, sons and daughters of someone – their lives cut short because people put profits above safety.
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Filed under: Comments on Government, Complaints - Bus Services, Information, KTM Antarabandar, News & Events Tagged: | buses, commuters, CVLB / LPKP, Express Buses, Feedback, Malaysian Government, Safety & Security, service, statements on public transit