TRANSIT spoke to a group at Dataran Merdeka on public transport issues in Malaysia http://twitpic.com/8cpvvj

Compiling information from the Marcus Evan's Conference on Urban Transportation Planning & Integration in Kuala Lumpur, Malaysia in March 2012.
Keep sending your comments on the MRT to SPAD using their comment form, or through email feedback@kvmrt.com.my or phone 1800 82 6868
IMPORTANT NOTE: SPAD is now responsible for public land transport in Peninsular Malaysia.
CVLB will retain responsibility for Sabah & Sarawak.
For SPAD enquiries and feedback, please use the following:
For SPAD Complaints, please use the following:
Address:
Suruhanjaya Pengangkutan Awam Darat (SPAD) Headquarters,
Level 19, 1 Sentral, Jalan Travers,
Kuala Lumpur Sentral,
50470, Kuala Lumpur, Malaysia.
Tel No: 03 - 2268 5782
Fax No: 03 - 2272 3744
For other offices, please see this link.
SPAD is currently undertaking a re-registration exercise for all commercial vehicle permit holders in Peninsular Malaysia, from 1 April 2011-1 September 2011. Visit http://www.spad.gov.my - click on the current banner to link to the re-registration page.
Send Feedback to CVLB:
Peninsular Malaysia 1-800-88-96-00
Sarawak 1-800-88-24-66
MySMS 15888 (type ADUAN LPKP and your complaint)
Email aduan@lpkp.gov.my
If you have a complaint, remember to give the following info if you have it:
*Date
*Time
*Location
*Vehicle Reg #
*Driver's License / Reg #
*Bus ID # (for RapidKL buses)
*Details of the complaint
The more information you can give, the more this will help the authorities in their enforcement of existing laws and regulations.
The most comprehensive third party information on express bus operators can be found here. For direct contact to terminals around Kuala Lumpur, please go through the contacts below:
North-bound
Hentian Duta Station, KL (accessible via RapidKL U83, B115, T618 & special shuttle bus)
Puduraya has reopened as of 16 April 2011. TRANSIT is currently looking for contact information for Puduraya.
Southbound Intercity

Accessible by LRT/Komuter/ERL, Besraya and MRR2
Tel : +603 9057 5804 or +603 9057 5802
Email : customercare@tbsbts.com.my
Web: www.tbsbts.com.my
Warning: The website has no information on bus schedule and route. Transnasional's ticketing can be found here
Bukit Jalil Temporary Terminal is now fully closed with the reopening of Puduraya.
Eastcoast-bound
Hentian Putra Station, KL (opposite PWTC, near Putra KTM Station)
Tel: 03 - 40438984, 03 - 40449072
Office Hours: 0730 - 2200 hours
Pahang-bound
Pekeliling Bus Station, KL (opposite Titiwangsa LRT/Monorail)
Office Hours: NA (individual counters)
No official information on bus routes and schedules (even on office hours contacts for terminal operators) are offerred for these terminals, so we hope readers will email us on any information that will be useful here.
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Updates #35
Updates #35
1) Letter: Install seat belts in all buses (NST) -self explanatory
2) Article: Scomi sends first Mumbai Monorail car to India (the Star) – The first monorail car for the Mumbai Monorail project left its manufacturing facility in Malaysia for India last Saturday.
Scomi Engineering Bhd and its consortium partner Larsen & Toubro had secured the RM1.846bil Mumbai Monorail project in November 2008 and were given 30 months to complete the first monorail project in India, in which Scomi had to deliver 60 cars for 15 sets of four-car trains.
3) Article: KTMB 50pc discount cards for students (NST / Bernama) – Students aged 13 years and above now receive 50% discounts for intercity travel.
4) Article: Sunway residents: Give us bus rapid transit system instead (Streets / NST) ; Article: Need for LRT in township (The Star Metro) – Sunway residents argue that their town needs a rapid transit system – LRT or Bus Rapid Transit (perferably elevated, it seems).
5) City&Country: Cover Story– LRT boost for real estate (The Edge) – an older article about the benefits and costs of LRT construction from the view of the property sector.
6) KL to have dedicated bus lanes from 2011 (The Star) – As part of the NKRA public transport proposal, Bus Expressway Transit and Bus Rapid Transit will be built in the Klang Valley, as well as an expanded system of bus lanes.
7) Article: Prasarana: LRT noise level permissible (Malay Mail) – Comments from Prasarana indicating that their trains operate at 75 dB, however Ministry of the Environment regulations are 60 decibel A from 10:00 am – 7:00 pm and 50 decibel A from 7:00 pm – 10:00 am. Apparently the different decibel types refer to different types of noise.
[TRANSIT: Look for a detailed posting on the above, soon]
8) Letter: KTM too should improve service (the Star) – Soo Chi Xuan writes about the need for improvements to KTM Komuter service.
9) Letter: PUBLIC TRANSPORT: Double trouble in double-deckers? (Malay Mail) – Perennial letter writer Lau Bing comments on the safety perception of double deck buses on Malaysian expressways.
10) Article: Taxi drivers and owners should have KPIs: Rais (Malay Mail) – Minister of Arts, Communication and Culture Dr. Rais Yatim (who is also an advisor to the Malaysian Taxi Drivers and Taxi-Limousine and Hired Car Operators Association – Petekma) says that a KPI system is necessary to see improvements in service.
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Filed under: Comments on Government, Comments on Planning, Feedback, Information, KTM Komuter (Klang Valley), Letters and Articles, Mass Transit (LRT/MRT/METRO), Monorail, News & Events, Planning, Stage Bus, Universal Design Tagged: | buses, commuters, construction, CVLB / LPKP, Express Buses, Extension of LRT lines, fares, Feedback, Health & Safety, KTM Komuter (Klang Valley), KTMB, letters, LRT, Malaysian Government, Planning, Prasarana, Public Transport, Safety & Security, service, statements on public transit, Updates