TRANSIT spoke to a group at Dataran Merdeka on public transport issues in Malaysia http://twitpic.com/8cpvvj

Compiling information from the Marcus Evan's Conference on Urban Transportation Planning & Integration in Kuala Lumpur, Malaysia in March 2012.
Keep sending your comments on the MRT to SPAD using their comment form, or through email feedback@kvmrt.com.my or phone 1800 82 6868
IMPORTANT NOTE: SPAD is now responsible for public land transport in Peninsular Malaysia.
CVLB will retain responsibility for Sabah & Sarawak.
For SPAD enquiries and feedback, please use the following:
For SPAD Complaints, please use the following:
Address:
Suruhanjaya Pengangkutan Awam Darat (SPAD) Headquarters,
Level 19, 1 Sentral, Jalan Travers,
Kuala Lumpur Sentral,
50470, Kuala Lumpur, Malaysia.
Tel No: 03 - 2268 5782
Fax No: 03 - 2272 3744
For other offices, please see this link.
SPAD is currently undertaking a re-registration exercise for all commercial vehicle permit holders in Peninsular Malaysia, from 1 April 2011-1 September 2011. Visit http://www.spad.gov.my - click on the current banner to link to the re-registration page.
Send Feedback to CVLB:
Peninsular Malaysia 1-800-88-96-00
Sarawak 1-800-88-24-66
MySMS 15888 (type ADUAN LPKP and your complaint)
Email aduan@lpkp.gov.my
If you have a complaint, remember to give the following info if you have it:
*Date
*Time
*Location
*Vehicle Reg #
*Driver's License / Reg #
*Bus ID # (for RapidKL buses)
*Details of the complaint
The more information you can give, the more this will help the authorities in their enforcement of existing laws and regulations.
The most comprehensive third party information on express bus operators can be found here. For direct contact to terminals around Kuala Lumpur, please go through the contacts below:
North-bound
Hentian Duta Station, KL (accessible via RapidKL U83, B115, T618 & special shuttle bus)
Puduraya has reopened as of 16 April 2011. TRANSIT is currently looking for contact information for Puduraya.
Southbound Intercity

Accessible by LRT/Komuter/ERL, Besraya and MRR2
Tel : +603 9057 5804 or +603 9057 5802
Email : customercare@tbsbts.com.my
Web: www.tbsbts.com.my
Warning: The website has no information on bus schedule and route. Transnasional's ticketing can be found here
Bukit Jalil Temporary Terminal is now fully closed with the reopening of Puduraya.
Eastcoast-bound
Hentian Putra Station, KL (opposite PWTC, near Putra KTM Station)
Tel: 03 - 40438984, 03 - 40449072
Office Hours: 0730 - 2200 hours
Pahang-bound
Pekeliling Bus Station, KL (opposite Titiwangsa LRT/Monorail)
Office Hours: NA (individual counters)
No official information on bus routes and schedules (even on office hours contacts for terminal operators) are offerred for these terminals, so we hope readers will email us on any information that will be useful here.
Blog at WordPress.com. Theme: Digg 3 Column by WP Designer.
What have 100 Days of Najib as Prime Minister brought for public transport?
Commentary
The passing of ’100 Days’ of Najib Tun Razak as Prime Minister of Malaysia were marked with glowing reports in all of the mainstream media.
In the celebration, Najib announced ’11 Gifts’ for the people of Malaysia. Or should we say, for certain people in Malaysia?
Certainly the users of public transport do not benefit from any of the ’11 Gifts’ — despite the fact that “improvements to public transport” comes in among Najib’s stated goals.
TRANSIT takes note of the following “Gifts” which show that the Prime Minister is interested in making things easier for other people but not the users of public transport.
1. Toll Rates – 20% discount on toll rates for persons who pay at least 80 times per month (using Touch ‘N’ Go or Smart Tag) – The government will ask toll operators to provide a 20% discount to drivers who pay toll more than 80 time per month (using Touch ‘N’ Go or Smart Tag). The toll operators will be given compensation for the lost revenue.
At this point it is not clear whether the 20% discount would be for the 80 tolls already paid or for the tolls above the threshold. In other words, if I pay toll 85 times do I get a 20% discount on all 85 tolls or just the 5 above 80?
What we do know is this: that the most regular users of lorries and buses and taxis (e.g. public transport) will not be able to benefit from this discount.
Many operators do not use Touch ‘N” Go or Smart Tag as a matter of policy, so they can keep track of transactions by using paper receipts. Perhaps these companies are unaware that you can keep track of payments electronically or that Touch N Go Sdn. Bhd. has two different types of fleet card (Fleet Xs and BizXs) available?
Then there is the problem that there are no facilities for using electronic payments on the heavy vehicle lanes at the toll plazas.
Which is too bad, really – because a company like RapidKL which operates along the Federal Highway, could save a lot of money and cut down on wasted time if they only had a service like TRANSIT’s proposed “Bus TAG” or the new Multi-Lane Free Flow system (which is to be tested starting next year – in theory).
With the former CEO of Plus Expressways now acting as MD of Prasarana, one would think it would be easy to get a change like this implemented. But no, no one wants to think outside of the box here.
TRANSIT also notes that the discount does not extend to Touch ‘N’ Go users on public transport (er, rapidKL only). Does the Prime Minister not know that RapidKL has been searching for a way to get more of its passengers to switch to Touch ‘N’ Go? Talk about a missed opportunity!
2. Taxi Permits – 7,000 additional taxi permits including 3000 immediately – TRANSIT has already stated clearly that there is no need for additional taxi permits. What is needed is a clean taxi system that does not exploit taxi drivers (who in turn exploit their passengers).
While individual permits sound like a good solution, they only act to increase competition for a dwindling customer base – which means more drivers will be sitting around the malls and tourist areas hoping for a big fish to catch.
3. Motorcycle License – Reducing the cost of a B2 license from RM500 to RM211 – According to the Road Transport Department, they have issued 6 million new motorcycle licenses and registered 8.4 million new motorcycles, suggesting that 2 milion motorcyclists rode without a license last year. Reducing the price of the license and courses from RM500 to RM211 would, in theory, encourage more people to apply for their licenses since the high cost would no longer be a factor.
But let’s be honest – many of these people who ‘cannot find the money’ will have similar problems even if the fee is RM211. Then we have to know whether the Rm211 is going to get them proper training.
Having dozens more reckless motorcyclists on the road is going to be bad news, whether they are licensed or not.
And we havent even gone into the other issue, that the motorcycle is often a competitor with public transport.
Other Initiatives
In his ’100 Days’ as Prime Minister Najib Tun Razak has taken some initiatives forward.
More attention is being given to resolving the problems with the CVLB. Now that it has been put back into the hands of Nazri Abdul Aziz, and with the replacement of Markiman Kobiran as Director, there is a great impetus for performance.
Federal Territories Minister Thamby Nong Chik seems to be making some efforts on resolving the problems with Puduraya, and there are certainly improvements anticipated there.
However, on the day-to-day we have yet to see any major changes. The government of Najib appears to be continuing with the holding pattern offered by his predecessor.
Share this:
Like this:
Filed under: Comments on Government, Information, News & Events, Taxi Tagged: | Prasarana, rapidKL, Taxi, toll, Touch N Go