IMPORTANT NOTE: SPAD is now responsible for public land transport in Peninsular Malaysia.
CVLB will retain responsibility for Sabah & Sarawak.
For SPAD enquiries and feedback, please use the following:
For SPAD Complaints, please use the following:
- Online complaints form
- MySMS - ADUAN SPAD (send to 15888)
- aduan@spad.gov.my
Address:
Suruhanjaya Pengangkutan Awam Darat (SPAD) Headquarters,
Level 19, 1 Sentral, Jalan Travers,
Kuala Lumpur Sentral,
50470, Kuala Lumpur, Malaysia.
Tel No: 03 - 2268 5782
Fax No: 03 - 2272 3744
For other offices, please see this link.
SPAD is currently undertaking a re-registration exercise for all commercial vehicle permit holders in Peninsular Malaysia, from 1 April 2011-1 September 2011. Visit http://www.spad.gov.my - click on the current banner to link to the re-registration page.
Send Feedback to CVLB:
Peninsular Malaysia 1-800-88-96-00
Sarawak 1-800-88-24-66
MySMS 15888 (type ADUAN LPKP and your complaint)
Email aduan@lpkp.gov.my
If you have a complaint, remember to give the following info if you have it:
*Date
*Time
*Location
*Vehicle Reg #
*Driver's License / Reg #
*Bus ID # (for RapidKL buses)
*Details of the complaint
The more information you can give, the more this will help the authorities in their enforcement of existing laws and regulations.
RapidKL stops popular but ‘unprofitable’ route?
TRANSIT took note of this article from Utusan Malaysia, in which residents in the low cost housing area in Jalan Peel complain that RapidKL stopped serving their area (with Bus 111) 2 years ago due to the ‘lack of ridership’, when 90% of the 3,000 residents depend on buses (taxis are more expensive option that [...]
Filed under: Comments on Planning, Community Shuttle Bus, Complaints - Bus Services, Complaints - RapidKL, Stage Bus, Taxi | Tagged: commuters, Local Public Transport, service, Stage Bus, statements on public transit, Taxi | 3 Comments »